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Thuật ngữ chính trong CRM
Trong bất kỳ môi trường kinh doanh nào, đều có các thuật ngữ như Leads, Deals, Campaigns, Invoices, v.v. Sau đây là danh sách các thuật ngữ đó và định nghĩa của chúng khi được sử dụng trong Zoho CRM. Leads Leads là những thông tin liên hệ hoặc cơ hội ...
Introduction to Zoho Desk
Help Desk is a department in an organization that is in charge of providing the support needed by customers while using the company's product or a service. Customers contact the help desk when they have a question or a problem and a product expert ...
Set up Zoho One
Sign up for Zoho One If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
Getting Started with Zoho Marketing Automation
Introduction Zoho Marketing Automation (ZMA) is a multi-channel marketing automation software that can help you in achieving all your business goals. Using ZMA, you can efficiently contribute to your marketing initiatives through lead generation, ...
What is CRM?
What is CRM? Customer Relationship Management (CRM) can be defined in many ways depending on what an individual intends to achieve. For some, it is the strategy to identify, understand, manage, and cater to the business needs of their prospects and ...